xbjj Frequently Asked Questions

To deposit via bKash on xbjj, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter your deposit amount, confirm the transaction details, and follow the bKash payment prompt on your phone. The funds will typically appear in your xbjj wallet within two to five minutes of a successful bKash transfer.

Nagad deposits on xbjj are processed almost instantly — funds usually appear in your xbjj wallet within one to three minutes of a successful Nagad transfer. During peak periods or scheduled maintenance windows, processing may take up to ten minutes. If your deposit has not appeared after fifteen minutes, contact the xbjj support team with your Nagad transaction ID for fast resolution.

The minimum deposit amount on xbjj is ৳200 BDT, regardless of the payment method used — whether bKash, Nagad, Rocket, Upay, or bank transfer. There is no upper limit on deposits, though very large deposits may trigger an additional identity verification step in line with xbjj's responsible gaming and anti-money-laundering policies.

To withdraw from xbjj, go to the Withdrawal section in your account dashboard, select your preferred payment method (bKash, Nagad, Rocket, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Withdrawals to mobile financial services like bKash and Nagad typically complete within one to four hours. Bank transfers to accounts at Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take up to two business days.

The minimum withdrawal amount on xbjj is ৳500 BDT. This applies to all withdrawal methods including bKash, Nagad, Rocket, and bank transfer. To process any withdrawal, your KYC verification must be fully complete and your account must be in good standing with no active responsible gaming restrictions.

xbjj does not charge any platform-side fees on standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction charges in line with their published fee schedules. xbjj recommends checking your payment provider's current fee structure before initiating large transactions.

xbjj offers a welcome bonus to newly registered and verified players on their first qualifying deposit. Bonus terms — including the minimum deposit amount, bonus percentage, and eligible games — are detailed on the Promotions page within your account. Welcome bonuses at xbjj are subject to wagering requirements before any bonus-derived winnings can be withdrawn.

Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit, depending on the specific promotion) before you can withdraw any winnings derived from that bonus. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in eligible bets before withdrawal is permitted. Full details for each xbjj promotion, including which games contribute to wagering, are listed in the individual promotion terms.

Yes, xbjj rewards regular players through a loyalty programme that tracks your activity and upgrades your status as you play. Higher loyalty tiers unlock benefits including improved withdrawal limits, dedicated account management, faster KYC processing, and exclusive promotional offers. Full details of the current xbjj loyalty programme tiers and rewards are available in the Promotions section of your account.

Bonus winnings on xbjj cannot be withdrawn until the applicable wagering requirements have been fully met. Once the wagering threshold is reached, the qualifying winnings are transferred to your real-money balance and become available for withdrawal through your preferred payment method. Attempting to withdraw before meeting wagering requirements will result in the bonus and bonus-derived winnings being forfeited.